Privacy policy

Privacy Policy

Last updated: July 16, 2026

This Privacy Policy explains how MP Research (“MP Research,” “we,” “us,” or “our”) collects, uses, and discloses personal information when you visit https://www.mitoprimeresearch.com, communicate with us, or place an order.

Personal information we collect

Depending on how you interact with us, we may collect:

Identifiers and contact details: name, email address, telephone number, billing address, shipping address, account details, and age or attestation information.
Order and transaction information: items ordered, order history, payment status, shipment details, returns, refunds, and customer-service communications.
Payment information: payment providers process payment details. We may receive limited transaction identifiers, confirmation information, or information you provide for a manual payment method, but we do not request bank-login credentials or complete payment-card numbers by email.
Device and activity information: IP address, browser and device type, cookie identifiers, pages viewed, referring pages, interactions, and approximate location derived from IP address.
Information you submit: messages, forms, photographs, documentation requests, and other information you choose to provide.

Sources of information

We collect information directly from you, automatically through the website, and from service providers such as Shopify, payment providers, analytics providers, fraud-prevention providers, and shipping carriers.

How we use information

We may use personal information to:

operate the website and provide requested services;
process, review, fulfill, deliver, cancel, return, or refund orders;
verify eligibility, enforce our research-use restrictions, and prevent fraud or misuse;
communicate about orders and respond to support requests;
maintain security, troubleshoot, analyze performance, and improve the store;
send marketing communications where permitted and subject to your choices; and
comply with law, enforce agreements, and protect legal rights.

Cookies, analytics, and advertising

We and our service providers may use cookies and similar technologies for essential store functions, preferences, analytics, security, and, when enabled, advertising. Your choices may be managed through the store’s privacy controls and your browser settings. Disabling essential cookies may prevent parts of the store from working.

How we disclose information

We may disclose personal information to Shopify and other vendors that support payments, order processing, shipping, communications, analytics, advertising, data hosting, security, and fraud prevention; to professional advisers; to authorities or other parties when required by law or reasonably necessary to protect rights and safety; and in connection with a merger, financing, reorganization, sale, or transfer of all or part of the business.

We do not sell personal information for money. However, use of certain analytics or advertising services may be treated as a “sale,” “sharing,” or targeted advertising under some U.S. state privacy laws. Eligible users may opt out through the Your Privacy Choices page or by using a recognized opt-out preference signal, such as Global Privacy Control, where required.

Your privacy rights

Depending on where you live and subject to applicable exceptions, you may have the right to request access, correction, deletion, or portability of personal information; obtain information about categories of data and recipients; opt out of certain sale, sharing, or targeted advertising; or appeal a denied request. We will not unlawfully discriminate against you for exercising a privacy right.

To submit a request, email info@mitoprimeresearch.com or use the store’s privacy request tools. We may need to verify your identity and authority. An authorized agent may submit a request where permitted by law.

Marketing choices

You may unsubscribe from marketing emails using the link in the message. Transactional and service messages may still be sent when necessary for your order or account.

Retention

We retain personal information for as long as reasonably necessary for the purposes described above, including order fulfillment, recordkeeping, dispute resolution, fraud prevention, and legal compliance. Retention periods vary by data type and legal requirement.

Security

We use reasonable administrative, technical, and organizational safeguards. No transmission or storage system is completely secure, so we cannot guarantee absolute security.

Age restriction

The store is intended for persons age 21 or older. We do not knowingly collect personal information from anyone under 21. If you believe a person under 21 provided information, contact us so we can review and delete it where appropriate.

International visitors

Information may be processed in countries other than the country where you live, including the United States and locations where Shopify or other service providers operate, subject to applicable safeguards.

Changes

We may update this policy to reflect changes in practices, technology, or legal requirements. The “Last updated” date identifies the current version.

Contact

MP Research
4658 Presidential Parkway #1173
Macon, GA 31206, United States
Email: info@mitoprimeresearch.com