Frequently Asked Questions

About MP Research

What is MP Research?

MP Research provides research-use materials intended strictly for laboratory, analytical, and investigational research purposes. Our products are supplied for qualified research applications only and are not intended for human consumption, animal use, diagnostic use, therapeutic use, or cosmetic use.

Are MP Research products for human use?

No. MP Research products are sold strictly for research use only. They are not medications, dietary supplements, cosmetics, or consumer health products. They are not intended to diagnose, treat, cure, mitigate, or prevent any disease or condition.

Are your products FDA-approved?

No. MP Research products are not FDA-approved drugs, biologics, dietary supplements, or medical treatments. They are research-use materials only and should not be used for clinical, therapeutic, diagnostic, veterinary, cosmetic, or personal-use purposes.

Who may purchase MP Research products?

Purchasers must be at least 21 years of age and must agree that all products are being purchased for lawful research purposes only. MP Research reserves the right to refuse, cancel, or refund any order if the intended use appears inconsistent with our research-use policy.

Product Information

Do you provide dosing, cycle, or usage instructions?

No. MP Research does not provide dosing instructions, cycle guidance, administration instructions, reconstitution protocols for personal use, or any form of medical advice. Any request involving human or animal use will not be answered.

Can MP Research products be used for bodybuilding, weight loss, anti-aging, injury recovery, or wellness?

No. MP Research products are not intended for personal use, performance enhancement, bodybuilding, weight loss, anti-aging, injury recovery, wellness, or any other human or animal application. Product names, references, or research descriptions should not be interpreted as instructions or recommendations for use.

Do you provide Certificates of Analysis?

When available, MP Research provides batch-specific or lot-specific documentation such as Certificates of Analysis, third-party testing records, purity reports, or related quality documents. Available documentation may be listed on the product page or provided by request.

What does purity mean?

Purity refers to analytical testing results related to the composition of a research material. Purity does not mean the product is safe, approved, sterile, or suitable for human or animal use.

Are products sterile?

Unless specifically stated in writing with supporting documentation, MP Research products should not be assumed to be sterile. All products are supplied for research use only and should be handled according to appropriate laboratory standards.

How should products be stored?

Storage requirements may vary by product. Please review the product label, product page, and any included documentation for handling and storage guidance. Products should be protected from unnecessary heat, light, moisture, and contamination.

Ordering

Do I need to agree to any terms before purchasing?

Yes. By purchasing from MP Research, the customer agrees that all products are being acquired for lawful research purposes only and will not be used for human consumption, animal use, clinical use, diagnostic use, therapeutic use, cosmetic use, or resale for prohibited purposes.

Can my order be cancelled?

Yes. MP Research reserves the right to cancel or refuse any order at our discretion, including orders that appear to involve prohibited use, inaccurate customer information, unsupported payment activity, shipping restrictions, or violations of our terms and conditions.

Can I change my order after it is placed?

Order changes may be possible if the order has not yet been processed or shipped. Please contact us as soon as possible with your order number. Once an order has entered fulfillment, changes may not be available.

Shipping

Where do you ship?

Shipping availability may vary based on product type, destination, carrier rules, and applicable restrictions. MP Research reserves the right to decline shipments to any location where fulfillment is not available or where additional restrictions apply.

How long does shipping take?

Shipping timelines depend on the selected shipping method, order processing time, carrier availability, and destination. Tracking information will be provided when available.

Do you ship with cold packaging?

Cold packaging or temperature-conscious shipping may be used when appropriate or when listed on the product page. Temperature exposure during transit does not change the research-use-only status of the product.

What should I do if my package arrives damaged?

Please contact MP Research as soon as possible with your order number, photos of the package, photos of the product, and a description of the issue. We will review the claim and determine the appropriate next step based on the circumstances.

Returns and Refunds

Do you accept returns?

Due to the nature of research materials and chain-of-custody concerns, returns are generally not accepted once a product has shipped. Please review your order carefully before completing checkout.

What if I received the wrong item?

Please contact us with your order number and photos of the item received. If an error is confirmed, MP Research will review the issue and provide an appropriate resolution.

What if my order is lost in transit?

If tracking shows a delivery issue or extended delay, please contact us so we can review the shipment status. Carrier-related issues will be evaluated based on tracking records, delivery confirmation, and shipping terms.

Compliance and Safety

Can MP Research answer medical questions?

No. MP Research does not provide medical advice, clinical guidance, diagnostic information, treatment recommendations, dosing instructions, or safety guidance for human or animal use. Please consult a licensed medical professional for health-related questions.

Can I ask how to use a product personally?

No. MP Research will not answer questions involving personal use, human use, animal use, injection, dosing, administration, or therapeutic application. Our products are strictly for research use only.

Are your products the same as prescription medications?

No. MP Research products are not prescription medications and should not be compared to, substituted for, or represented as FDA-approved medications or branded pharmaceutical products.

Why do product pages include research-related descriptions?

Any research descriptions are provided for general informational and catalog-identification purposes only. They are not intended to suggest human use, animal use, medical benefit, therapeutic effect, diagnostic use, cosmetic use, or product safety.

What happens if a customer violates the research-use-only policy?

MP Research reserves the right to refuse service, cancel orders, restrict future purchases, or take any other appropriate action if customer activity appears inconsistent with our policies or applicable requirements.

Contact

How can I contact MP Research?

For order questions, documentation requests, or general support, please contact us through the contact form on our website. Please include your order number when contacting us about an existing order.

Will MP Research respond to dosing or personal-use questions?

No. Questions involving dosing, administration, injection, cycling, personal use, medical outcomes, side effects, or human/animal application will not be answered.