About MP Research

What does MP Research sell?

MP Research supplies materials solely for lawful laboratory, analytical, and investigational research. Products are not intended for human consumption, animal use, clinical use, diagnostic use, therapeutic use, veterinary use, cosmetic use, household use, or administration by any route.

Are these products medicines or compounded preparations?

No. Products are not represented as prescription medicines, approved drugs, biologics, compounded preparations, dietary supplements, foods, cosmetics, medical devices, or substitutes for approved products.

Who may purchase?

Purchasers must be at least 21 years old, legally able to enter an agreement, and purchasing for lawful research use. We may refuse or cancel an order when the requested use, destination, payment activity, or other circumstances conflict with our policies or applicable requirements.

Product information

Do you provide dosing, reconstitution, injection, or administration instructions?

No. We do not provide dosing, cycling, reconstitution for personal use, injection, administration, treatment, or medical guidance. Questions involving human, animal, clinical, therapeutic, diagnostic, veterinary, cosmetic, or personal use will not be answered.

What product documentation is available?

When documentation is available for a particular product or lot, it may be displayed on the product page or provided on request. A document applies only to the product or lot it identifies. General website language, photographs, or references to published research do not create a product specification or a representation of approval, safety, sterility, performance, or suitability for human or animal use.

Are products sterile?

Do not assume a product is sterile. A product is represented as sterile only if that statement appears in written product-specific documentation supplied by MP Research. All products remain research-use-only regardless of packaging or documentation.

How should products be stored?

Follow the storage information shown on the product label, product page, or supplied documentation after receipt. Storage information is not an instruction for human or animal use. Unless expressly promised for a specific shipping service, a storage statement does not mean that a continuous temperature range is maintained during transit.

Ordering

What do I agree to when ordering?

You confirm that you are at least 21, that the purchase is for lawful research use only, and that the product will not be used or supplied for a prohibited human, animal, clinical, therapeutic, diagnostic, veterinary, cosmetic, or consumer purpose.

Can an order be cancelled?

Contact us promptly. We may cancel an order before fulfillment begins. Special-order products may become non-cancellable after procurement or preparation begins if disclosed before purchase.

How long do special orders take?

Special-order products require an additional 5–7 business days before shipment or local delivery unless a different estimate is shown.

Shipping and delivery

Where do you ship?

Available shipping and local-delivery options appear at checkout based on the items and destination. We may restrict an order because of applicable law, carrier rules, destination, payment review, or our research-use policy.

What if a shipment is damaged, missing, or delayed?

Contact info@mitoprimeresearch.com with your order number and relevant photographs within seven days after delivery for an incorrect, missing, or damaged item. For a delay or tracking issue, contact us so we can review the shipment and, when appropriate, assist with a carrier inquiry.

Is local delivery available?

Local delivery is available only to eligible addresses shown at checkout. We may contact you to confirm a delivery window, and a recipient age 21 or older must be available when handoff is required.

Returns and support

Do you accept returns?

Products are generally not returnable after shipment because storage, handling, and chain of custody cannot be verified. Incorrect, missing, or damaged orders remain eligible for review under the Returns, Cancellations, and Refunds Policy.

How do I contact MP Research?

Email info@mitoprimeresearch.com or use the website contact form. Include your order number for order-related requests. Do not send bank-login credentials, complete card numbers, or sensitive medical information.